Dear Dr. Lakiza, I recently received a phone call from someone seeking a reference regarding your services. I told this person how happy our family had been with you and your staff of compassionate and competent caregivers. I would be happy to have you use this email of reference for prospective clients. We gratefully recall how for almost 10 consecutive years you provided 24/7 home care for our loved one. Never once during that lengthy period did any of the caregivers fail to show up.